We work with your finance and engineering leads, from the first implementation to the support that follows it. Under each service is the work we have delivered with it.
Every implementation runs in five stages: requirements, solution design with stakeholder sign-off, configuration and SuiteScript development in sprints, scripted UAT against agreed acceptance criteria, and go-live with a hypercare window. A phase starts only after you approve the documents from the one before it, so the scope does not drift and no undocumented change reaches production.
When configuration cannot do the job, we write code: SuiteScript 2.1, SuiteFlow and custom record types. We version it, review it and document it, so your team can maintain it after we hand over.
Your data lives in more than one place: field service, payroll, spend, payments, banks, warehouses, CRM. We connect NetSuite to it with whichever pattern fits: direct REST calls with OAuth or API keys, RESTlets for partners and other NetSuite accounts, or file exchange over SFTP. We choose the pattern during solution design, based on the systems you run, the data volumes and how errors need to be handled.
A team on retainer, led by a named senior consultant who knows your instance. You pay a monthly retainer and get an SLA on tickets and access to the packages we built for other clients.
Our engineers review your NetSuite instance in the areas that most often slow it down or put it at risk. Each finding explains the issue, what it costs in performance, and the options to fix it, so your team can decide what to fix first.
A 30-minute working session with a senior consultant. No slides and no pitch deck. We look at your instance together and tell you what we would do first.
HiScale Solutions