Integrations, custom applications, automation and reporting we built inside clients' NetSuite accounts, across 40 kinds of business. Every entry is described from the code. Client names stay private; the industry and the systems on the other end tell you what you need to know.
The mix, by kind of work
A few pieces of work told in full: the situation we walked into, what we built, what it does now, and how it is put together.
Every piece of work we can talk about publicly, integrations first. Filter by kind of work, by the system on the other end, or by the part of NetSuite it touches.
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A grooming, daycare and retail chain needed every POS ticket, refund, customer and pet in NetSuite with discounts, gift cards and payment accounts.
HSS wrote transforms that turn tickets into cash sales and refunds with promotions and gift cards applied, and a job that sends inventory files to S3 for the POS.
Multi-location pet care and retail chain
Campaigns are billed on delivered impressions, which live in the Beeswax demand-side platform.
HSS built a Map/Reduce that runs Beeswax reports daily and stores impressions, clicks and spend per campaign line as usage records, and a second that turns unbilled usage into monthly invoices against each sales order.
Multi-subsidiary location-data and advertising company
A services firm tracking delivery in Jira and time in Tempo needed that work visible in its ERP. HSS built a Map/Reduce that pulls Jira spaces, issues and Tempo worklogs over a configurable…
HiScale, in-house
Movements through a multi-currency business bank account, including fees, payroll and internal transfers, were matched and booked by hand.
HSS built a sync that stages every Wise movement, matches it to NetSuite by account, amount and date, and creates the missing journals, bills and payments.
HiScale, in-house
An integrator running D-Tools SI per subsidiary and region needed each change order reflected on NetSuite sales orders and NetSuite progress shown in D-Tools.
HSS added per-subsidiary API routing, change-order merging with per-line closure tracking, and push-back of status, fulfilled quantities and project teams.
Multi-subsidiary audiovisual and collaboration-technology integrator
Treasury needed payment and positive-pay files sent to the bank without manual uploads, and statements imported automatically.
HSS wrote Electronic Bank Payments templates for ACH, wire and positive pay files, added buttons that send each file to the bank SFTP and track its status, and scheduled the statement pull.
Multi-subsidiary consumer electronics distributor
A gym chain ran its clubs on ABC Fitness, so every club's point-of-sale, rewards and membership revenue was posted to NetSuite by hand.
HSS built integrations that turn each club's ABC transactions into cash sales, refunds, journals and stock adjustments, and book membership revenue and state tax monthly.
Multi-location fitness club chain
A systems integrator quoted projects in D-Tools SI but re-keyed every project and change order into NetSuite.
HSS deployed and extended a two-way connector that brings D-Tools projects, change orders and catalogs into NetSuite, pushes estimates back, and adds one-click WBS generation and vendor-grouped POs.
Control-room and video-wall systems integrator
Integrators design and price projects in D-Tools but run operations in NetSuite, so estimates, change orders and item costs were keyed twice.
The team built a bundle that syncs the D-Tools catalog into NetSuite items, sends opportunities, estimates and orders to D-Tools as projects, and brings change orders back.
Audiovisual, low-voltage and security systems integrators
An integrator quoted jobs in D-Tools SI but ran projects, purchasing and billing in NetSuite, re-keying every quote and change order.
HSS built a SuiteApp that pulls D-Tools projects into NetSuite estimates, orders and projects, applies change orders without duplicating fulfilled lines, and syncs the catalogue.
Audiovisual systems integrator
Repair and maintenance invoices for every club were approved in OpenWrench and then keyed into NetSuite again.
HSS built a Map/Reduce that imports approved invoices as vendor bills with the file attached, marks them imported and paid in OpenWrench, and books still-unapproved invoices as a reversing month-end accrual.
Multi-location fitness club chain
Sales ran campaigns in HubSpot while finance billed in NetSuite, so every closed deal was re-keyed.
HSS built scheduled Map/Reduce syncs that bring HubSpot companies in as customers and deals with line items in as sales orders, mapping campaign dates, billing frequency, rebates, sales reps and subsidiaries.
Multi-subsidiary location-data and advertising company
Receivables moved invoice and statement delivery to BillTrust, which needed NetSuite documents in its own file format.
HSS built a Map/Reduce that picks transactions by delivery method, renders invoice and statement PDFs, zips them with a CSV index, uploads them with an open-balance file and marks each one exported.
Multi-subsidiary consumer electronics distributor
Field service runs in ServiceNow, but customers, sites, contacts, equipment models and service contracts are mastered in NetSuite.
HSS built a Map/Reduce that upserts eight NetSuite record types into ServiceNow tables in dependency order over the Table API, with per-flow switches and emailed error summaries.
Physical-security systems integrator
Shop-floor hours were recorded in the payroll provider's time clock, but job costing lived on NetSuite projects.
HSS built a two-way REST integration that pushes projects and tasks out as payroll cost centers, pulls employees and approved time back as NetSuite time entries, and reconciles the two systems.
Fine-art foundry and fabrication studio
The company buys equipment from a distributor that also runs NetSuite, and re-keying POs and chasing status by email was slow.
HSS connected the two accounts over token-authenticated RESTlets, so each PO becomes a distributor sales order, status and receipts flow back, and the PO enforces the distributor's minimums.
Physical-security systems integrator
Business users wanted current NetSuite data as files in their OneDrive without logging in to export.
HSS built a configurable Map/Reduce that runs each chosen saved search, builds a CSV and uploads it to the target user's OneDrive through Microsoft Graph with app-only OAuth.
International leadership-development and coach-certification company
Stripe card and ACH payments were matched and booked in NetSuite by hand, and recurring invoices were charged manually.
HSS built one Map/Reduce that charges open invoices to each customer's default Stripe payment method, and another that turns Stripe charges, refunds, payouts and fees into NetSuite transactions.
Background screening company
A tour operator selling trip protection quoted, bought, changed and cancelled each guest's policy by hand at the carrier.
HSS built an integration that creates a policy record per guest from bookings and deposits, calls the carrier's OAuth-secured API to quote, buy, change or cancel, and enforces the purchase window.
Active-travel tour operator
Field staff spend on company cards and claim reimbursements in Bill.com, and finance re-entered every transaction against its project.
HSS pushes NetSuite projects, employees and service orders to Bill.com so spend is coded at source, and brings approved claims and card spend back as expense reports and card charges.
Physical-security systems integrator
Orders for assessments and programs start in the company's own web portal and had to post to NetSuite correctly, with status reflected back.
HSS applied tax rules, coupons and portal order numbers to incoming orders, locked or unlocked portal projects as orders change, and added a RESTlet to remove order lines.
International leadership-development and coach-certification company
The distributor needed POs from a member integrator's NetSuite account to become its sales orders, with status and tracking flowing back.
HSS extended its order RESTlet to build sales orders from partner POs, and added User Events that send approval, fulfillment and tracking updates back through a signed RESTlet call.
Security and audiovisual distributor serving member integrators
The warehouses run on the Wise WMS, which only exchanges fixed-layout flat files.
HSS built an SFTP integration that exports customers, items, orders, transfers, returns and invoices to the WMS and imports fulfillments, receipts, adjustments, counts, assembly builds and shipment status back as NetSuite transactions.
Multi-subsidiary consumer electronics distributor
Project equipment is stocked and shipped by a UPS third-party logistics warehouse that only exchanges XML files over SFTP. HSS sends fulfillment requests and inbound POs as UPS order and…
Read the storyPhysical-security systems integrator
Payroll results in Workday were posted to the general ledger by hand every pay cycle.
The team built a scheduled Map/Reduce that pulls a Workday report, maps cost centers, locations and accounts to NetSuite, posts one journal per report group, and emails errors for unmapped values instead of posting partially.
Social-care software company
A multi-clinic aesthetics business ran bookings, sales and clinic inventory in Zenoti but needed its accounting and stock in NetSuite.
HSS built syncs that bring in guests as customers, closed sales as cash sales, and Zenoti orders, deliveries and transfers as POs, receipts with landed cost and transfer orders.
Multi-location medical aesthetics clinic group
Member integrators wanted the distributor's catalog, their contract pricing and their invoices in their own systems instead of spreadsheets.
HSS built paginated RESTlet APIs for the catalog with customer pricing and for invoices, and a Suitelet that exchanges a partner's API key for an OAuth 2.0 token.
Security and audiovisual distributor serving member integrators
An AV integrator keeping its catalog and quotes in D-Tools SI needed NetSuite items, vendors and prices to match.
HSS deployed the D-Tools connector, tuned catalog mappings for preferred vendors, manufacturers, labor hours and pricing, and reused them so D-Tools projects land as estimates, sales orders and projects.
Audiovisual systems integrator
A systems integrator designed and priced jobs in D-Tools SI but ran projects and billing in NetSuite.
HSS deployed the D-Tools connector to sync the product catalogue and service plans, and to turn D-Tools projects and change orders into NetSuite projects and sales orders.
Systems integrator
A technology integrator quoting in D-Tools SI needed its projects, catalog and change orders to land in NetSuite without manual entry.
HSS rolled out the D-Tools connector, refactored catalog sync around a shared configuration module, and added an item-creation Suitelet that both the catalog and project syncs call.
Residential smart-home technology integrator
A systems integrator quoting in D-Tools SI also needed its warehouse to count and pick stock by bin in NetSuite.
HSS deployed the D-Tools connector and added a quick-quote form for estimates, inventory counts prefilled with bin and location stock, and bin picking tickets printed from the sales order.
Technology systems integrator
A smart-home integrator billing projects in milestone draws needed the D-Tools payment schedule to follow the project into NetSuite with correctly taxed items.
HSS deployed the D-Tools connector and extended it to map each draw's amount, date and description onto the sales order and set AvaTax codes on synced items.
Residential smart-home technology integrator
A systems integrator quoting in D-Tools SI needed projects, change orders and purchasing to reach NetSuite without re-keying.
HSS rolled out the 2024 build of the D-Tools connector, with one-click project and WBS creation, purchase orders grouped by vendor, and return authorizations for change-order deductions.
Systems integrator
An AV integrator quoted jobs in D-Tools SI and re-keyed projects, catalogue items and change orders into NetSuite.
HSS deployed the D-Tools connector, which syncs the catalogue and service plans, applies change orders to the sales order, and keeps closed lines off new purchase orders and invoices.
Residential audio-visual integrator
Security system designs and quotes were built in D-Tools SI and re-keyed into NetSuite.
A scheduled integration matches each D-Tools project to a customer, creates missing items, creates an estimate if unapproved or a sales order if approved, and marks the project imported in D-Tools.
Physical-security systems integrator
Large retail and OEM customers trade by EDI, and the standard connector did not turn their schedules into orders or read their serial-number files.
HSS extended the SPS Commerce integration so 862 schedules create sales orders, 830 lines map to items and serial files match to fulfillments.
Multi-subsidiary consumer electronics distributor
An external receiving process needed to see open purchase orders and record receipts in NetSuite without user access.
The team built SuiteQL queries that expose open PO lines and existing receipts, and a RESTlet that validates the payload and turns the purchase order into an item receipt.
Distributor
Operations tracked new customers and project intake in Smartsheet while the financial record lived in NetSuite, so the two drifted apart.
A Suitelet pushes NetSuite customers and projects into Smartsheet intake sheets, and a Map/Reduce pulls project status and summary fields back onto the NetSuite project.
Physical-security systems integrator
A trading partner required a daily data file from NetSuite.
HSS built a Map/Reduce that runs a saved search for the previous day and uploads it as CSV over SFTP, a Suitelet to regenerate the file for any date, and a helper that stores the SFTP credentials securely.
Multi-location fitness club chain
Staff finishing programmed radios and master packs checked quantities, captured serials and printed carton labels by hand.
HSS built two scanning apps served from Suitelets that walk staff through each count, save serials in a background job and print ZPL labels on Zebra printers through the PrintNode API.
Multi-subsidiary consumer electronics distributor
After equipment shipped to a job site, the integrator had no easy way to record which serial-numbered device went into which room.
HSS built a React app, launched from the item fulfillment, that lists the serials scanned by the warehouse and lets staff assign each one to a project task.
Audiovisual systems integrator
Mid-project changes, swaps, repairs and returns ran through ad-hoc orders with no approval control or audit trail.
HSS built a Change Order record that goes to budget review only when a change breaches both a percent and a flat tolerance, then creates the orders and returns set up for its change reason.
Physical-security systems integrator
Staff working across several subsidiaries had to open their preferences to change which entity they worked in.
HSS built a dashboard portlet that lists the subsidiaries and updates the user's subsidiary preference through a Suitelet when one is selected.
Multi-brand drilling-products manufacturer and distributor
Planners bought from a single-location saved search of burn rates and reorder points, with no forward view.
HSS built an embedded React app showing daily supply and demand per item across locations, bill of materials explosion, forecasts and shortages, which proposes and creates purchase and work orders.
Make-to-order commercial furniture manufacturer
A resin distributor had to commit specific lots, bins and inbound railcars to customer orders before shipment, which standard NetSuite commitment cannot do.
The team built three allocation Suitelets and scripts that keep allocated quantities by location, lot and bin correct through receipt and fulfillment.
Plastic resin distributor
Sales could not see whether a custom quote would make money once fabric, tariffs, containers, overhead, commission and SG&A were counted.
HSS built an opportunity subtab where each quote revision computes cost, contribution margin and EBITDA live, back-solves a price from a target EBITDA, and rolls totals up.
Make-to-order commercial furniture manufacturer
Project managers, buyers and billing staff ran each project across dozens of NetSuite screens and saved searches.
HSS built a React app inside NetSuite with modules for billing requests, consolidated invoices, purchasing queues, change orders, returns and bulk updates, controlled by configurable roles and permissions.
Physical-security systems integrator
Operations had to reassign managers, technicians and statuses across hundreds of projects one record at a time.
HSS built two Suitelet screens that filter projects and apply field updates and resource allocations in bulk.
Physical-security systems integrator
Installers needed printed paperwork on site that NetSuite's standard forms could not produce.
HSS added buttons and Suitelets that render delivery tickets, a final acceptance and job completion certificate with the project scope of work, and a subcontractor sign-off from HTML templates.
Physical-security systems integrator
Clubs order supplies and retail stock from a central warehouse and vendors, and managers needed simple ordering with automatic top-ups.
HSS built requisitions with an item picker, top-ups from per-location reorder points and par levels, and approvals that raise transfer orders, intercompany transfers or adjustments.
Multi-location fitness club chain
Custom tooling requests arrived as support cases, and the dimensional specification had to be captured and printed in a controlled format.
HSS added a case button that opens a specification record pre-filled from the case, links the two records, and prints a specification sheet.
Multi-brand drilling-products manufacturer and distributor
Sales, sales operations and accounting each needed a scoped view of orders and invoices without full NetSuite access.
HSS built Suitelets for order and invoice lists and details with CRM deal information and a bulk invoice approval screen, gated by a role-to-permission library.
Multi-subsidiary location-data and advertising company
Staff needed the standard operating procedure for a record type while working in NetSuite.
HSS built a small SDF project with an SOP custom record and a User Event that adds an SOP button to each configured record type, opening the procedures registered for it.
International leadership-development and coach-certification company
Dealer promotions with volume tiers, group deals and best terms were too complex for native NetSuite promotions and were applied by hand.
HSS built a promotion engine with configuration records, an approval form with cost calculations and bulk CSV import, which applies eligible line discounts to sales orders.
Multi-subsidiary consumer electronics distributor
Every new sales order waited for someone to check the customer's credit, deposits and overdue balance.
HSS built a rule engine that approves or holds each order against an order-size ceiling, overdue balance and available credit net of deposited and undeposited funds, and writes the decision on the order.
Make-to-order commercial furniture manufacturer
Billing staff invoiced each fulfillment by hand once it shipped, and partial shipments were easy to miss.
HSS built automation that invoices exactly the shipped lines when a fulfillment reaches Shipped, copies a configurable list of fields, and links the invoice to its shipment.
Make-to-order commercial furniture manufacturer
A group running several drilling-products brands from one NetSuite account needed every customer and vendor document to carry the right brand, remit address and terms.
HSS built about twenty PDF templates per brand and department, and a Suitelet that prints a work order PDF from any sales order with kit items.
Multi-brand drilling-products manufacturer and distributor
NetSuite will not change an item's type once it has transactions, which left wrongly set-up items tied to live orders and stock.
HSS built a record-driven engine that creates replacement items, retires the old ones, swaps them on open orders and project tasks, and moves stock including bins and serial numbers.
Audiovisual systems integrator
The agency tracks each client campaign as a NetSuite custom segment, and revenue and influencer costs had to be timed to its flight dates.
HSS built automation that creates the insertion order with the campaign, copies campaign dates onto revenue and cost transaction lines, and re-saves them when a campaign changes.
Influencer-marketing agency
Custom furniture configurations lived only as free text in the item description, so nobody could search or report on them.
HSS built a parser that fills typed custom fields from the description on save using an admin-maintained mapping record, and a control that stops reps editing stock and assembly item descriptions.
Make-to-order commercial furniture manufacturer
Hundreds of annual service contracts were renewed by recreating projects by hand, losing account-team assignments each year.
HSS built a renewal engine that creates the next-term project from an expiring one, carries forward about 70 fields including the account team, and skips cancelled and test customers.
Physical-security systems integrator
A point-of-sale feed created duplicate and spam customers, and marketing could not tell service customers from retail buyers.
HSS built Map/Reduce jobs that merge duplicates, remove spam records, and assign each customer a retail, daycare or salon segment from the departments of their last 90 days of transactions.
Multi-location pet care and retail chain
Demo and sample shipments had to be zero-priced and costed to promotion expense, and each international shipment needed a commercial invoice.
The team built scripts that zero-price demo lines and post a reclassification journal, a fulfillment button that renders the commercial invoice PDF, and branded templates.
International wholesale products company
Premium carrier services on warehouse fulfillment requests were an unchecked cost.
HSS added an approval step that holds any request with a premium carrier for the regional VP, notifies them on submission, and emails each VP a daily digest of pending and rejected requests.
Physical-security systems integrator
Employee Center users could not pick a GL account on purchase lines, and segment defaults from the employee record broke the account's coding rules.
HSS added an account column for those users, synced it with the native account field, and applied the account-driven segment rules before save.
Leisure and adventure attractions operator
Sales reps looked up prices per subsidiary and price level and added kit components by hand, and quotes had no product images.
The team built estimate scripts that load subsidiary pricing through SuiteQL, reprice lines when the price level changes, expand item groups, and add item images to a new quote PDF.
Multi-subsidiary product manufacturer
Planners dated long purchase and transfer orders line by line, and any undated line dropped out of supply planning.
HSS added automation that pushes the header date onto every line without overwriting deliberate per-line dates, stamps when a PO became pending bill, and numbers order lines for printed documents.
Make-to-order commercial furniture manufacturer
A managed-service quote mixes subscription revenue deferred over the term with one-time hardware and install revenue, which NetSuite cannot book correctly on one order.
HSS built role-gated flows that split an approved estimate into a deferred-revenue order and a direct-revenue order and update the project status.
Physical-security systems integrator
Orders sold by one subsidiary were fulfilled by a sister subsidiary, and staff built the intercompany documents by hand.
HSS added a sales order button that creates an intercompany work order to the sister entity for flagged lines, links it to the customer order, and creates the paired intercompany sales order.
International leadership-development and coach-certification company
Buyers worked out by hand what to order for each job, from which vendor and when.
HSS built a Map/Reduce that nets project-task demand against on-hand and on-order supply, raises one PO per vendor linked back to the tasks and emails discrepancies, plus a workbench of supply and demand by location and period.
Audiovisual systems integrator
Free samples ship on ordinary sales orders, and their cost must land in a promotion expense account instead of cost of goods sold.
The scripts force flagged sample lines to a zero price and post a reclassification journal on each fulfillment, tagged with the sales channel and updated when the fulfillment changes.
Direct-to-consumer nutritional supplement brand
Service and warranty calls arrive with only a site and a system type, so billing could not tell which contract project they belonged to.
HSS built a site-to-project association record and a sales order script that links each order to the active contract project for its site, date and system, or flags it for follow-up.
Physical-security systems integrator
A retail chain replenishing many stores from a warehouse needed transfers and purchase orders generated from demand.
HSS built nightly Map/Reduce jobs that refresh per-store forecasts, schedule warehouse-to-store transfers by weekday and priority, skip stores when the warehouse is short, and create POs from demand.
Multi-location pet care and retail chain
Each commodity shipment needs a set of trade documents built from the order and its allocated lots.
The team built a printout Suitelet on the sales order that renders order acknowledgements with demurrage terms, a proforma invoice, bill of lading, shipping instructions, certificate of analysis and title transfer.
Plastic resin distributor
Inbound leads had no consistent capture path and some went unanswered too long.
HSS built a public lead form served from NetSuite that creates the lead and contact with campaign and source from the URL, and a daily job that checks unqualified leads against SLA rules and emails the rep and their manager on a breach.
US and European project and distribution business
With short stock and many dealers, the distributor needed to control who gets backordered product.
HSS built an allocation workbench that respects credit limits and creates fulfillment requests, plus approval actions, a daily fulfillment generator, invoicing of exactly the shipped lines, and export paperwork.
Multi-subsidiary consumer electronics distributor
Invoices from the Brazilian subsidiary need local tax records, PIS/COFINS/ISS breakdowns and currency-specific disclaimers that standard NetSuite lacks.
HSS built User Events that create and fill the LatamReady Brazil transaction record, capture the tax lines for the invoice PDF and set the disclaimer per currency.
Multi-country cloud storage provider
The company needed perfect-order and fill-rate reporting, and had to publish availability to EDI partners that counts kits by their components.
The team built scripts that score each order for backorders and fill rate, calculate kit availability for the EDI feed and block duplicate customer PO numbers.
Decorative hardware manufacturer and distributor
Broker and inbound freight sat on separate documents, so true shipping cost per order was invisible and ship dates were not recorded reliably.
HSS automated spreading broker charges across fulfilled items, rolling linked freight onto the sales order, adding tracking links to the invoice and stamping ship dates.
Make-to-order commercial furniture manufacturer
Purchasing and AP needed vendor bills processed only for sales orders that had passed an internal audit, and deposit invoices that show item groups as single lines.
The team carried an audit-completed flag from the sales order to its POs and vendor bills, and built a deposit invoice PDF that hides group components.
Drop-ship equipment distributor
Unapplied credit memos, payments and journal credits piled up on customer accounts while invoices stayed open.
HSS built a Map/Reduce that groups open credits by customer and applies them to open invoices, plus smaller controls on expense-line billing and vendor approval notifications.
Background screening company
Changes to customer addresses and tax setups left hundreds of open transactions out of date.
HSS built a Map/Reduce that pushes a customer's new billing address onto its open transactions, another that re-codes VAT on selected transactions, and a vendor bill script that sets tax codes from legacy codes.
Multi-country cloud storage provider
Serving many client sites meant every transaction had to carry the right branch, location and address, and purchasing needed limits.
HSS propagated location data across account, branch and location records and onto transactions, added PO line controls, and copied branch data onto EDI-created vendor bills.
Managed document-services provider
Two-way radios are programmed and kitted per customer order, and staff picked labour codes and components and raised work orders by hand.
HSS built a Suitelet where staff choose each item's components and labour codes, and approving the sales order generates the work orders and assembly builds.
Multi-subsidiary consumer electronics distributor
Ex-works imports and subcontracted production made inventory location and availability hard to see.
The team built scripts that receive EXW purchase orders into an on-the-water location with a transfer order to the destination, and have subcontractor work orders generate and close outbound and inbound transfers.
Manufacturer with overseas suppliers and subcontractors
Warehouse and finance staff needed faster order handling and consistent coding across transactions.
HSS added commit and ready-for-purchase buttons on sales orders, box labels from fulfilments, class and department checks on ten transaction types, and branded PDF templates.
US and European project and distribution business
The US and Canadian subsidiaries buy most stock from an overseas parent and keyed its invoices and container data by hand.
HSS built jobs that turn the parent's invoices into POs and its container data into bills and in-transit receipts with estimated landed cost, plus Suitelets for the onward transfer orders.
Multi-subsidiary consumer electronics distributor
Purchasing built POs by hand from each project's bill of materials.
HSS added a Generate Purchase Orders action on the project that lists items still to order, lets the buyer adjust quantities and vendors, and creates one purchase order per vendor.
Physical-security systems integrator
Orders shared between several reps and outside agencies had no structured record of who earned what against their budgets.
HSS built commission-contribution records on orders and invoices tied to per-rep, per-brand annual budgets, plus smaller automations such as attaching the quote PDF to opportunity emails.
Make-to-order commercial furniture manufacturer
The company sells the same hardware under six commercial models, and each transaction type had to follow the model's rules.
HSS built User Events keyed on an estimate-type field that set site addresses and cost codes, link orders to projects and close POs on expired sales-tax exemptions.
Physical-security systems integrator
AP keyed domestic and international wires into the bank portal by hand.
The team built two Electronic Bank Payments templates, domestic and international, that produce the bank's wire import format from vendor payments, with field validation and date and comma-escaping rules.
Esports and entertainment company
Collections needed to send monthly statements to many customers across subsidiaries without building each one by hand.
HSS built a Suitelet to select customers and a Map/Reduce that renders each PDF with a Stripe pay-now link, emails it and records status and errors, using a per-subsidiary configuration.
Multi-country cloud storage provider
Operations teams needed near-real-time report screens that administrators could define without a developer.
The team built a Suitelet framework where each report record points at a saved search or SuiteQL query, declares its filters, refreshes on a timer or button, and exports to CSV or multi-sheet Excel.
Multi-subsidiary consumer electronics distributor
A company paying vendors in the US and Europe needed NetSuite to produce the exact files its bank accepts and keep check numbers and positive pay in step.
HSS built ISO 20022 XML templates for ACH, checks, FX wires, real-time payments, SEPA and UK Faster Payments, and a positive pay download.
Background screening company
Transactions charged on behalf of another subsidiary left accountants creating and maintaining intercompany journals by hand.
HSS built a User Event that detects eligible intercompany lines and creates, updates, voids or deletes the matching journal as the source changes, and emails errors to finance.
Background screening company
Finance needed client invoices that show the correct subsidiary address, bank remittance details and outstanding balance.
HSS built a branded Advanced PDF/HTML invoice template with the logo, subsidiary address and bank details, and amount remaining.
Influencer-marketing agency
Store and department managers needed actual sales against budget goals, with the online channel shown next to the physical stores.
HSS built a SuiteQL report over the accounting data and e-commerce orders that puts online sales on their own location line, filters and exports to CSV.
Multi-location pet care and retail chain
The business collects a deposit before building, and raising requests order by order was slow and error-prone.
HSS built a paged screen that lists open sales orders, creates the deposit at a chosen percentage, emails a branded request with the PDF, and flags each order so no request goes out twice.
Make-to-order commercial furniture manufacturer
Reporting by team, talent, revenue source and campaign broke down on the balance sheet because the AP line did not carry those segments.
The team built a Custom GL Lines plugin for bills, credits, payments, checks and expense reports that splits the AP posting by department, class, location and custom segments.
Esports and entertainment company
Account managers needed to show managed-service customers the value delivered each quarter.
HSS built a Suitelet that gathers revenue, cost and savings for a customer's projects and sites over a chosen period and renders a financial or non-financial ROI PDF.
Physical-security systems integrator
Finance reconciled the line-of-credit account against the lender statement by hand every period.
HSS built a Suitelet where the user uploads the lender CSV and picks the account and period, and the tool matches statement lines to posted journal lines and stores the differences.
International leadership-development and coach-certification company
Finance struggled to reconcile reimbursable expense reports that bundled many unrelated lines.
HSS built a workflow-triggered Map/Reduce that splits each qualifying report into one report per line, links every child to the original, and marks the original unapproved so nothing posts twice.
Multi-location pet care and retail chain
Leadership wanted KPIs that saved searches could not produce, such as on-time delivery, quote win rates, inventory turns, freight cost and vendor performance.
HSS wrote 56 summary and 27 detail reports with drill-through reconciled to the cent, an income statement and a vendor dashboard, on Advanced Reports.
Make-to-order commercial furniture manufacturer
Accounting made month-end reclass journals by hand to match project cost to percent complete.
HSS automated them with a Custom GL Lines plug-in, journals created from each fulfillment, and a month-end Map/Reduce that moves materials cost between COGS and Deferred Cost to match each project's percent complete.
Audiovisual systems integrator
Project managers had no single view of each project against its estimate, and completion percentages were adjusted record by record.
HSS built a portfolio summary where users override percent complete in bulk and a per-project page with cost, billing and revenue tabs and Excel export.
US and European project and distribution business
Finance had no single view of each project's contract value, cost, billing and recognised revenue, and percent complete was kept by hand.
HSS built project detail and portfolio views by activity code, a work breakdown structure generator and a period-based percent-complete engine that feeds revenue recognition.
Audiovisual systems integrator
The count sheet by location and owner included stock already received for specific customer projects, so counters chased units that were not free.
HSS rebuilt the saved search on Advanced Reports with SuiteQL that walks each project's receipts and fulfilments per location and subtracts the project balance.
Physical-security systems integrator
A routing migration left repair work orders absorbing machine and overhead cost that the new cost template had dropped, over-costing production unnoticed.
HSS built a read-only report that classifies each affected work order, totals the excess cost per account, and creates saved searches for the correcting entry.
Multi-subsidiary industrial manufacturing holding company
A document-services provider bills clients on page volumes per cost centre and must prove the savings its programme delivers.
HSS extended the CSV invoice import to compute provider cost and savings to date, printed a multi-page invoice with a savings report and volume trends, and added bulk invoice emailing.
Managed document-services provider
NetSuite has customer statements but no vendor statements, so AP reconciled vendor balances by hand.
The team built a Suitelet that creates a vendor statement record for a vendor and date range, which users can print as a PDF or email to the vendor.
Esports and entertainment company
Stock reported by the 3PL warehouse drifted from NetSuite, and comparing spreadsheets by hand took days.
HSS built a Suitelet where a user uploads the warehouse's on-hand Excel export, which the page parses, archives in the File Cabinet and reconciles line by line against NetSuite by project and item.
Physical-security systems integrator
A multi-brand, multi-country manufacturer needed customer documents that matched each brand and language.
HSS built quote templates in the Configure One CPQ in English, Danish, French and German, NetSuite PDF templates for invoices, orders, packing slips, picking tickets and POs, and a vendor remittance PDF.
Make-to-order commercial furniture manufacturer
Finance teams applied lockbox payments to open invoices by hand.
The team built a cash-application bundle that reads lockbox CSV and BAI files, matches each payment to a customer and invoice by number and amount, and creates the payments, deposits and credit memos, with a screen for manual matches.
B2B companies receiving customer payments through a bank lockbox
One set of documents had to serve subsidiaries in several countries with different languages, currencies and tax rules.
HSS built PDF templates for consolidated invoices with an optional Hebrew layout, Brazilian tax totals and a Paystand pay-now button, credit memos with VAT rates, sales orders and statements.
Multi-country cloud storage provider
A group with US, Canadian and Australian subsidiaries needed branded, locally compliant documents.
HSS delivered about 60 Advanced PDF/HTML templates covering invoices, credit memos, quotes, orders, statements, POs, checks, packing slips, returns and labels, with SuiteTax variants for Australia.
Multi-subsidiary consumer electronics distributor
Several operating brands run in one NetSuite account and each needs its own customer and vendor documents.
HSS built brand-specific PDF templates for quotes, orders, invoices, credit memos, payments, statements, packing slips, POs, vendor bills and returns, with logo and address chosen by subsidiary and department.
Multi-subsidiary industrial manufacturing holding company
Customers of several international subsidiaries needed invoices, statements and consolidated bills that show campaigns instead of line items.
HSS built PDF templates for invoices, orders, credit memos, statements and invoice groups, and a User Event that gathers each group's member invoices for the consolidated PDF.
Multi-subsidiary location-data and advertising company
Clinic leadership tracked bookings, show rates and revenue in spreadsheets outside the ERP. HSS built a React app served by Suitelets with a new versus existing patient funnel, revenue by…
Multi-location medical aesthetics clinic group
Commissions were split between account leads, managers, partners and employees under fixed rules, and finance could not trace which transactions each commission paid on.
HSS automated the split on every sales order and built a Suitelet that turns NetSuite commission detail into commission-to-transaction records.
International leadership-development and coach-certification company
Large customers wanted one invoice covering many open project and service invoices.
HSS built a Suitelet that lists a customer's open invoices, records the chosen consolidation and renders one branded consolidated-invoice PDF from an Advanced PDF template.
Physical-security systems integrator
Correcting invoices, paying rep commissions and charging Canadian provincial environmental fees were manual.
HSS built a guided credit-and-rebill Suitelet, line-level commission calculation across sales transactions and refunds, and environmental fees set by ship-to province and item category.
Multi-subsidiary consumer electronics distributor
The Canadian subsidiary depended on legacy ERP reports, such as sales by region and rep, pick tickets, AR and inventory valuation, that NetSuite did not produce in the same form.
HSS rebuilt them as SuiteQL Suitelets with PDF export and a daily job that saves the reports to the File Cabinet.
Multi-subsidiary consumer electronics distributor
The company runs certification events and client projects and had no reliable view of their margin.
HSS built automations that roll actual revenue and cost from invoices, bills, commissions and time onto each event record, keep forecast and actual figures on projects, and calculate estimated cost and profit on orders.
International leadership-development and coach-certification company
A multi-subsidiary business needed consistent, branded customer and vendor documents for each entity.
HSS built one invoice layout for all subsidiaries, a bill-payment voucher with totals, a work-order document, and email templates for case, survey and order notifications.
International leadership-development and coach-certification company
The business invoices from US, UK and Canadian entities, and some customers need French-Canadian documents with Canadian taxes.
HSS built Advanced PDF templates per commercial model that switch entity, address and tax blocks by subsidiary, and a translation library that uses each customer's preferred language.
Physical-security systems integrator
Standard NetSuite progress billing cannot bill different percentages of labor and equipment on the same project.
HSS built a Project Billing Request record where project managers enter the percentage to bill per cost-code group, send it for approval, and post the result as an invoice or credit memo.
Physical-security systems integrator
Finance closed each month from spreadsheets reconciling project revenue, cost, billing and accruals.
HSS built in-app reports covering month-end accruals and variance, COGS and gross-profit history, open orders, revenue forecast, profitability and subscriptions.
Physical-security systems integrator
Project managers had no single place to see a project's cost, billing and revenue, and portfolio views were too slow to load live.
HSS built a project detail Suitelet and a portfolio summary backed by an hourly Map/Reduce cache, where managers can override percent complete.
Physical-security systems integrator
Sales teams needed to bill customers for a deposit before shipping and track how much of each request was paid.
The team built a non-posting request-for-payment transaction created from the sales order, a deposit form that creates deposits from it, and scripts that keep the amount paid current.
Project-based seller
Web store and marketplace orders arrived as export files that did not reach NetSuite as proper sales.
HSS built a staging record with a review screen and a Map/Reduce that turns each order into a cash sale with a tax-discount line, so SuiteTax posts the GL and the channel's collected tax stays reconcilable.
Multi-subsidiary consumer electronics distributor
Migrations and archives need every record and transaction line out of NetSuite without saved-search row caps.
The team built a Node and TypeScript command-line tool that pages SuiteQL month by month through the REST API into CSV files per type and period, and checks exported counts against the account.
In-house product or tool
Saved searches cannot answer many finance and operations questions, and business users have no place to run SuiteQL. HSS built an installable app where authors store SuiteQL reports with…
In-house product or tool
Companies connecting an AI assistant to NetSuite need to know whether their data and configuration will give reliable answers, and what to fix first.
HSS built a review of twelve scored areas with over 120 read-only SuiteQL probes, an SDF metadata analyser, a Word report builder and a per-customer scaffolder.
In-house product or tool
A B2B web store built by earlier partners had no source repository, so nobody could safely change it.
HSS reconstructed the 31 deployed extensions and the theme from the File Cabinet into Git, set up the developer tools per account, and wrote a runbook for versioning, upload, per-domain activation and run-as roles.
Security and audiovisual distributor serving member integrators
A product-configurator website created a new assembly item for every quote and stored its configuration as free text, cluttering the catalogue.
HSS audited the account and designed an OAuth-secured catalog and opportunity API, a placeholder-line quote flow, and an order step that builds the real assembly.
Make-to-order commercial furniture manufacturer
Bring it to a 30-minute working session with the consultant who would build it. No slides. We look at your NetSuite together and tell you what we would do first.
HiScale Solutions