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Report · Receivables

Unapplied customer credits

Credit memos and customer payments with an amount not yet applied to an invoice.

  • cleanup
  • operational
  • credits
Sample preview, fictional dataYour own figures appear after import.

01

About this report

Every credit memo and customer payment with an unapplied amount. Each row gives the document, type, customer, date, days old, and the unapplied amount in the document currency and in base currency at the document's rate.

An old unapplied credit usually means an invoice was paid without being matched, or a refund is due. Sort by Days old and work down the list.

02

Sample preview

Fictional figures in the shape you will see. Yours come from your account.

DocumentTypeCustomerDateDays oldCurrencyUnapplied (document currency)Unapplied
CM00377Credit MemoNorthgate Supply2026-03-14194US Dollar450450
PYMT08650PaymentMaple Ridge Clinics2026-07-3056Canadian Dollar620452.60
PYMT08812PaymentBrightline Dental Group2026-09-0222US Dollar1,2001,200

03

The SuiteQL

This is the query each report runs. Read it, copy it, or change it after import.

Unapplied customer credits
SELECT t.tranid AS document,
       BUILTIN.DF(t.type) AS type,
       NVL(e.altname, e.entityid) AS customer,
       TO_CHAR(t.trandate, 'YYYY-MM-DD') AS tran_date,
       TRUNC(SYSDATE) - TRUNC(t.trandate) AS days_old,
       BUILTIN.DF(t.currency) AS currency,
       t.foreignpaymentamountunused AS unapplied_fx,
       t.foreignpaymentamountunused * t.exchangerate AS unapplied
  FROM transaction t
  JOIN entity e ON e.id = t.entity
 WHERE t.type IN ('CustCred', 'CustPymt')
   AND t.foreignpaymentamountunused > 0
 ORDER BY t.trandate

ReportReceivables

Unapplied customer credits

Screenshot of the Unapplied customer credits report in HiScale Advanced Reports, filled with fictional sample data
Sample preview, fictional dataOpen image full size (opens in a new tab)